Terms and Conditions

1. Overview

These Terms and Conditions govern your use of the Khans Westside Halal Meats website and services. By accessing our website or placing an order, you agree to comply with these terms.

2. Products and Availability

All products listed are subject to availability. We may limit quantities, substitute similar items, or remove products at any time.

3. Pricing

All prices are in NZD and include GST unless stated. We reserve the right to correct pricing errors before fulfilling orders.

4. Ordering Process

By placing an order, you confirm your details are accurate and payment is authorised. Orders may be cancelled if necessary.

5. Payment

All payments must be completed in full via secure gateways before order processing.

6. Click & Collect

• Pickup location: 52 Lincoln Road, Henderson, Auckland
• Orders must be collected within the agreed time
• Bring your order confirmation

Uncollected orders may be cancelled or disposed of due to perishability.

7. Cancellations and Refunds

• No cancellations once preparation begins
• No refunds for change of mind

Refunds or replacements are only considered if products are faulty or incorrect.

8. Product Quality

Natural variations in weight, cut, and appearance may occur.

9. Allergies and Food Safety

Products may be handled in environments with allergens. Customers must ensure suitability.

10. Liability

We are not liable for indirect or unforeseen losses. Your rights under the Consumer Guarantees Act 1993 remain unaffected.

11. Privacy

Your information is handled according to applicable New Zealand privacy laws.

12. Website Use

You agree not to misuse the website or attempt unauthorised access.

13. Changes

We may update these terms at any time without prior notice.

14. Governing Law

These terms are governed by New Zealand law.

15. Contact

Khans Westside Halal Meats
52 Lincoln Road, Henderson, Auckland
Phone: 09 836 4353
Email: sales@khanshalalmeat.com